The Cisco Headset 500 Series is a professional range of wired and wireless headsets optimized for Cisco IP phones, soft clients, and desktop video devices.

The 500 Series are headsets designed for workers in open work spaces to stay connected and productive in any environment. They feature vibrant audio, powerful noise isolation, exceptional comfort, and easy administration.

The Cisco® Headset 500 Series delivers surprisingly vibrant sound for open workspaces. Users can stay focused in noisy environments with rich sound, exceptional comfort, and proven reliability. The 500 Series offers a lightweight form factor that is comfortable to wear, even for an entire workday. It’s designed for workers who spend a lot of time wearing headsets for voice communications and listening to music.

Use the Cisco Headset 500 Series with the optional USB headset adapter for enhanced experiences, including with automatic software upgrades, in-call presence indicator, and audio customizations which allow you to adjust how you hear others and how they hear you.

Integrated serviceability
Headsets are easier to deploy, manage, and service with Cisco collaboration plus headsets. Centrally manage policy, defaults, and much more when using Cisco Headsets with Cisco Unified Communications Manager, Cisco Webex Control Hub, and devices.

Premium audio and noise isolation
The microphone is exceptional at capturing wide bandwidth sound, with little signal noise and low distortion. It is composed of a high-quality electret capsule and unique housing design. The capsule’s orientation in the microphone housing creates a short acoustic path, which provides maximum acoustic sensitivity (best voice reception) and balanced noise reduction. The optimized microphone capsule and housing create a clean and natural sound with reduced background noise so the user’s voice can be clearly heard.

Lightweight and ergonomic design
Built with comfort in mind, these headsets are designed to be delightful to wear for extended periods of time and to reduce head fatigue. They feature quality materials, including multiaxial ear cups.

Advanced ear cup design
Our design creates a full and rich sound that makes collaboration easier and music more enjoyable. The ear cups feature efficient acoustic transducers and integrations.

Enhanced capabilities enabled by the USB headset adapter
Use this optional accessory to connect the headset to Cisco IP phones, Cisco Webex Desk Series, Cisco Jabber®, Cisco Webex Teams™ and Cisco Webex Meetings. It offers a more enhanced experience with:
● In-call indicators: LED(s) on the ear plate
● Simplified call controls
● Customized audio

Test and adjust microphone (record, playback, gain)
The microphone test removes the guesswork associated with tuning microphone gain levels by enabling users to record themselves speaking in their work environment and then playing the recordings back.

Audio shaping
This feature enables users to get the best phonic experience by shaping the inbound audio.

Enhanced mobility wireless
The newest in DECT technology provides freedom to roam up to 300+ feet from the base with crystal clear audio.

On-ear controls
Enjoy easy access to key call control capabilities, including answer call, end call, reject call, hold/resume (for multiple calls), mute/unmute, volume up, and volume down.

Full security
AES-128 encryption ensures secured communication.

Music mode
Full-band audio provides premium, 48-kHz audio experience.

Conference/Training Mode
Pair up to three additional headsets to the same base station for easy, comfortable training. Each headset will retain its own settings and will automatically be on mute when added.

Multi-mode audio
Automatically provides the best available audio experience in call mode (narrowband or wideband) and (wideband or full band) in music mode.

Auto-answer
The headset automatically answers calls when undocked. The headset will automatically end calls when docked.

All cables included
The Standard base comes with a USB-A cable for USB connectivity and an RJ9/11 Y cable for Cisco IP phone connectivity, making it easier and less expensive to order Cisco headsets for use with Cisco devices.

USB-C cables can be purchased separately for using the headset with USB-C compatible devices.