MPN 4870-64250-112
EAN / UPC 0487064250112
Laoseis
Polycom Premier Service
Premier support is Polycom’s entry-level service offering–enhancing your in-house resources with technical experts who are available to support your Polycom communication products. Premier offers the right level of support for those organizations that wish to work directly with Polycom to address their support needs, and want to keep up-to-date with the latest software upgrades and updates, but do not have a need for 24-hour support, 365 days per year.
Software upgrades and updates
Advance parts replacement
Telephone technical support during business hours (8x5)
Access to the Polycom online support portal
Optional uplift to onsite support
RealPresence Group 500-720p: Group 500 HD codec, EagleEyeIV-12x camera
1 aasta(t)
Yes
Firmware
Yes
8x5
Next Business Day
0,1 cm
1 kg
0,1 cm
0,1 cm
Polycom Premier Service
Premier support is Polycom’s entry-level service offering–enhancing your in-house resources with technical experts who are available to support your Polycom communication products. Premier offers the right level of support for those organizations that wish to work directly with Polycom to address their support needs, and want to keep up-to-date with the latest software upgrades and updates, but do not have a need for 24-hour support, 365 days per year.
With Premier support, if a problem occurs, a telephone technical support agent will first diagnose it, and, if needed, you will receive a replacement part the next business day for your technicians to install.
*Ülaltoodud tooteandmed esitab Icecat. EET ei saa pidada vastutavaks sellega seotud vigade eest.