Poly Premier 1 Year - RealPresence

Poly Premier 1 Year - RealPresence

MPN 4870-64250-112

EAN/UPC 0487064250112

Stock level

Polycom Premier Service
Premier support is Polycom’s entry-level service offering–enhancing your in-house resources with technical experts who are available to support your Polycom communication products. Premier offers the right level of support for those organizations that wish to work directly with Polycom to address their support needs, and want to keep up-to-date with the latest software upgrades and updates, but do not have a need for 24-hour support, 365 days per year.

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  • Software upgrades and updates

  • Advance parts replacement

  • Telephone technical support during business hours (8x5)

  • Access to the Polycom online support portal

  • Optional uplift to onsite support

Poly RealPresence Group 500 - 720p

Specifications for 4870-64250-112

Features

Compatibility

RealPresence Group 500-720p: Group 500 HD codec, EagleEyeIV-12x camera

Number of years

1 year(s)

Parts replacement

Yes

Periodic product upgrades

Firmware

Phone support

Yes

Service time (hours x days)

8x5

Service type

Next Business Day

Package dimensions

Depth (package,cm)

0.1 cm

Gross Weight (Package, kg)

1 kg

Height (package,cm)

0.1 cm

Width (package,cm)

0.1 cm

Vendor information

Brand Name

Homepage

http://www.polycom.com

Description

Polycom Premier Service
Premier support is Polycom’s entry-level service offering–enhancing your in-house resources with technical experts who are available to support your Polycom communication products. Premier offers the right level of support for those organizations that wish to work directly with Polycom to address their support needs, and want to keep up-to-date with the latest software upgrades and updates, but do not have a need for 24-hour support, 365 days per year.

With Premier support, if a problem occurs, a telephone technical support agent will first diagnose it, and, if needed, you will receive a replacement part the next business day for your technicians to install.

*The product data above is provided by Icecat. EET cannot be held responsible for errors in relation to this.

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