Poly Premier 1 Year - RealPresence

Poly Premier 1 Year - RealPresence

MPN 4870-63550-112

Stock level

Improve system availability with continual software enhancements and outstanding responsiveness

Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem...

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  • Software Upgrade and Updates

  • Advance Parts Replacement

  • Telephone Support during business hours

  • Multi-vendor support for Poly strategic cloud partners

  • Access to Online Support Tools

Poly RealPresence Group 500 - 720p

Specifications for 4870-63550-112

Features

Compatibility

Real Presence Group 500-720p: Group 500 HD codec, EagleEye Acoustic camera, mic array, univ. remote

Number of years

1 year(s)

Parts replacement

Yes

Periodic product upgrades

Firmware

Phone support

Yes

Service time (hours x days)

8x5

Service type

Next Business Day

Package dimensions

Depth (package,cm)

0.1 cm

Gross Weight (Package, kg)

0.001 kg

Height (package,cm)

0.1 cm

Width (package,cm)

0.1 cm

Vendor information

Brand Name

Homepage

http://www.polycom.com

Description

Improve system availability with continual software enhancements and outstanding responsiveness

Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.

*The product data above is provided by Icecat. EET cannot be held responsible for errors in relation to this.

EET InternationalBregnerødvej 133 D3460 BirkerødVAT no. 35239480
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