ASA 5555-X Firewall Edition, includes firewall services, 250 IPsec VPN peers, 2 SSL VPN peers, 6copper GE data ports, 1 copper GE management port, 1 AC power supply, 3DES/AES encryption, 2x 120GB SSD

Cisco® ASA 5500-X Series Next-Generation Firewalls integrate the world’s most proven stateful inspection firewallwith a comprehensive suite of next-generation firewall services for networks of all sizes - small and midsize businesses with one or more locations, large enterprises, service providers, and mission-critical data centers. Cisco ASA 5500-X Series Next-Generation Firewalls deliver Cisco MultiScale™ performance with industry-leading service flexibility, modular scalability, feature extensibility, and low deployment and operation costs.

Problem Description

ASA 5500-X security appliances that shipped from March 16, 2012 through June 11, 2012 contain the incorrect factory default configuration. This requires the user to follow special procedures for system initialization.

Background

The ASA 5500-X appliances shipped from March 16, 2012 through June 11, 2012 were not loaded with the correct factory default configuration and must be initialized using special commands. The procedures contained in the Quick Start Guide are insufficient to properly initialize the affected units.

Problem Symptoms

Users attempting to initialize the affected ASA 5500-X appliances using the Quick Start Guide will observe that the management 0/0 ports are in the down/down condition. In addition, ASDM for on box management is not accessible.

Workaround/Solution

The factory default configuration can be applied using the following command:

config factory-default

Note that the ASA 5515-X appliance does not support the command above due to Cisco bug ID CSCtz73669. The unit must be restored to the factory default configuration using the command series shown below.